Administrator: Lost Property

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Company: FlySafair

Location: Bonaero Park

Type: Full-time

Category: Aviation

Description

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Safair Operations, operating as FlySafair, has a vacancy for an Administrator: Lost Property at our head office in Bonaero Park. The successful applicant will report to the Manager: Aviation Security.

RESPONSIBILITIES:

• Collect passengers' lost property from FlySafair stations
• Sort lost property according to time periods of loss
• Contact passengers where possible to liaise for collection of property
• Communicate with passengers who have reported lost items
• Return identified lost property to airports for passenger's collection
• Assist with the delivery of lost property to couriers for passenger collection where required
• Identify and track owners of lost Identification documents and passports
• Assist with queries relating to lost property from the Call Center Team and baggage handlers
• Document and categorise lost items
• Maintaining record and logs of lost and found items
• Follow procedures for handling valuable or sensitive lost items
• Coordinate with other departments or authorities as needed (e.g., security, airlines, law enforcement)
• Keep the lost and found area organized and accessible
• Provide assistance and information to passengers regarding lost property policies and procedures

REQUIREMENTS:

• Grade 12
• Proficient in the use of Microsoft Office (Word, Outlook, Excel)
• Good office administration skills
• Must have a valid Driver’s License
• Good communication skills (written and verbal)

PERSONAL ATTRIBUTES:

• Professional
• Integrity
• Strong organization skills
• Attention to detail
• Ability to work proactively and unsupervised
• Immaculate timekeeping
• Honest and trustworthy

APPLICATION GUIDELINE:

• No external email applications will be accepted
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful
• FlySafair reserves the right
  • Not to proceed with this vacancy
  • To appoint the selected candidates based on its operational requirements
• Reference number – JHB000896

Preference will be given to members of under-represented designated groups.

For more information please contact: Ronelle Galletti

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